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Jerboa Privacy Policy

Effective Date: 01/03/2020

At Jerboa, we are committed to protecting your privacy and handling your data responsibly and transparently. This policy outlines how we collect, use, and store your personal data, and your rights under UK data protection law.

1. Who We Are

Jerboa is a web design and digital consultancy based in the UK.
Our website address is: https://jerboamedia.com

You can contact us at:
Email: hello@jerboamedia.com
Phone: 01873 776177

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact information (e.g. name, email address, phone number)

  • Business information (e.g. company name, website URL)

  • Technical data (e.g. IP address, browser type, operating system)

  • Usage data (e.g. page visits, time on site, referral source via cookies/analytics)

  • Marketing preferences and consent

We do not collect sensitive personal data (special category data) via our website.

3. How We Collect Your Data

We collect data in the following ways:

  • When you fill in a contact or audit request form

  • When you email or call us

  • Through cookies and analytics tools (e.g. Google Analytics)

  • When you subscribe to our updates or newsletters

4. How We Use Your Data

We use your data to:

  • Respond to enquiries or service requests

  • Provide and manage our services

  • Send relevant updates or marketing (where consent is given)

  • Improve our website and services through analytics

  • Comply with legal or regulatory obligations

We will not sell, rent, or trade your personal data to third parties.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

  • Consent – when you opt in to marketing or request a free audit

  • Contract – when processing is necessary to fulfil a service

  • Legitimate interests – for website analytics and business development

  • Legal obligation – where required to retain data for legal or tax purposes

6. Data Storage and Retention

We retain personal data only as long as necessary for the purpose it was collected. For marketing or enquiry forms, we typically retain data for up to 12 months unless we begin a working relationship.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request erasure (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us at hello@jerboamedia.com to exercise your rights.

8. Cookies

We use cookies to improve functionality and measure how visitors use our site.
By continuing to browse the site, you agree to our use of cookies.

You can manage your cookie settings in your browser at any time.

9. Third Parties

We may use third-party services to support our site or communications (e.g. email platforms, analytics providers). These providers only process your data as instructed by us and in compliance with data protection law.

10. Updates to This Policy

We may update this privacy policy from time to time. The most recent version will always be available on our website.

Last updated: 01/01/2025

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