We find what’s holding your website back and put it right.
Start with an audit. We’ll show you what to keep, what to fix and what to do next.
We help you understand what’s working, what isn’t and what’s worth protecting.





Trusted by established organisations all over the world
Our work spans the UK, Europe, US and APAC, including healthcare, financial services, eCommerce, international manufacturers, universities and partner agencies.
Find out how a UX-led improvement project contributed to a £7m annual uplift in online turnover.
When the website can't keep up
Organisations change faster than their websites. New services, new markets, a rebrand or a bigger team can leave the site lagging behind.
You've outgrown the site
You’ve grown, rebranded or changed direction. The website is still the old version of you.
Enquiries have slowed
Traffic looks fine in the reports, but the right enquiries aren’t landing.
Harder to find on Google
Rankings that took years to build are quietly slipping away.
Updating the site is a struggle
Simple updates shouldn’t take days or need a developer.
Accessibility is falling behind
An inaccessible site turns customers away, and it’s now a legal risk too.
Your agency has gone quiet
Slow responses, few new ideas and a site that’s standing still.
Know what’s wrong, or need help pinning it down? Either way, start with the audit.
Start with a
clear view
A new design isn’t always the right first step. We look at what’s working, what isn’t and what’s worth protecting, then tell you what we’d do next and why. Sometimes that’s a new website. Sometimes it’s fixing the right things first.
Either way you leave with a practical recommendation. What needs fixing, what can wait and what’s best left alone.
Improve, redesign, extend or support
Improve
Often the site you have is most of the way there. We sort the UX, content, SEO, accessibility and conversion issues getting in the way.
Redesign
When the current site no longer fits the organisation, we plan and deliver the next version properly, with structure, content, CMS, accessibility and migration considered before design work starts.
Extend
Add what’s missing: eCommerce, AI chatbots, integrations, smarter search, forms, landing pages or CRM workflows.
Support
Keep the site moving after launch: improvements, reporting, accessibility checks, technical fixes and SEO, month after month.
Keep the important decisions connected
Website projects go wrong when the big decisions get split up. Search with one supplier, content with another, accessibility checked a week before launch, and the CMS chosen before anyone asks how the team works.
We keep those decisions together, from the audit through design, build, launch and support. You deal with senior people throughout, and most of our clients have stayed with us for years.
We’re not tied to one platform. Sitefinity, Umbraco, Drupal, WordPress, Shopify or custom development. We recommend what fits your team, not what suits us.
What we can help with
We don’t push every service into every project. You get the mix your problem actually needs.
Jerboa have delivered a number of new brands and websites with market leading functionality alongside a range of other digital developments. We would recommend them as a digital partner for any business.
Jerboa have worked across the Group for a number of years and are a key strategic partner in developing our digital capability.
Working with Jerboa has been a pleasure; they have made everything incredibly easy. With exceptional customer service and prompt delivery, we have felt confident throughout. We’re excited to see what future projects will bring and highly recommend Jerboa to anyone seeking a long-term digital partner.
Insights from our experts & news from the industry
Common questions
A focused look at what’s working, what isn’t, and which route makes sense. You get a written recommendation, not a sales pitch.
No, and we often advise against one. Plenty of sites need focused improvement rather than a rebuild: better content structure, accessibility fixes, CMS help or stronger ongoing support.
Yes. A lot of our work is improving existing sites: SEO, accessibility, content, conversion, CMS, performance and technical fixes.
The risk can be reduced with proper planning. We map your URLs, protect the pages that matter and plan redirects before anything goes live.
Yes. For most of our clients, launch is the start of the relationship, not the end.
Website Audits are quoted on the size and complexity of the site. We’ll confirm the cost before any work starts.
Yes, regularly. We review how the site is built, get it stable and put proper support in place. We’d only suggest a rebuild if the site actually needs one.